Deployintegrations in hours and scale them as your needs evolve.
Personalize every interaction
Our holistic customer view helps agents understand their customers on a deeper level.
Get more done
Improve agent efficiency with unified agent desktop that reduces effort and handle time.
Make better decisions
Turn insights into better decision making with unified reporting.
Get it right the first time
Connect your customers to the right resource, right away.
Move faster than ever
Stay agile with a tested, pre-built integration that lets you easily deploy, scale and extend.
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Deliver faster, more personalized service.

NICE CXone pre-built CRM Integrations consolidate your customer context and contact center controls into a single interface. Now your agents can deliver better experiences in less time with easy access to the tools and information they need.

CXone easily integrates with Salesforce, Oracle Service Cloud, Microsoft Dynamics, ServiceNow, Zendesk, SAP Cloud for Customer, NetSuite, SugarCRM and Bullhorn in hours and it’s built to scale as you grow.

Need to integrate with another off-the-shelf or custom-built CRM? No worries—use our open APIs or engage one of our trusted DEVone Partners.
See what we can do for you.
Learn how CXone pre-built CRM integrations empower agents to personalize every customer interaction.
man with laptop
“Screen pops display an incoming caller’s information from Salesforce so agents already know who they’re talking to....This saves 2-3 minutes per call”
Pauline Mulvey
Vice President of Enterprise Business Technology Mitchell International
Contact us

If you would like to know more about our platform or just have additional questions about our products or services, please submit the contact form. For general questions or customer support please visit our Contact us page.

How to deliver gold standard customer service

Discover best practices for implementing a cloud-based contact center solution that can transform frustrated constituents into satisfied customers.

Learn about all our pre-built CRM integrations

NICE pre-built CRM integrations empower your agents to personalize every customer interaction.

See how Mitchell improves customer satisfaction by 10%

Mitchell improved speed, efficiency and ease of use with NICE CXone Agent for Salesforce®.