Press Releases

NICE Positioned as a Leader in Workforce Optimization by Independent Research Firm

VIEW Dec 3, 2021

Hoboken, N.J., December 2, 2021 – NICE (Nasdaq: NICE) announced today that it has been recognized as a Leader in “The Forrester Wave™: Workforce Optimization Platforms, Q4 2021” report. Giving NICE the highest possible scores across 21 criteria, the Forrester Research report cited that “NICE’s future-fit WFO platform is peppered with AI and analytics.” For a complimentary copy, click here.