• Year
  • Category
Clear all selections
crm evolution 2015

NICE CXone at CRM Evolution 2015

For the first time, NICE CXone is sponsoring CRM Evolution 2015! We will have a full booth at the event where we will be giving away a new Apple Watch, as well as doing demos of the NICE CXone platform and the NICE CXone Agent for Salesforce. Dates: August 17-19, 2015 Location: New York Marriott Marquis, New York City Booth #: 408 In addition, make sure to...

Screen Capture is a Must-Have

Imagine eating an Oreo cookie without the filling or trying to steer a canoe without a paddle. While these images are quite different, they are both unsettling, because an essential component is missing in each one. (Given the choice, however, I’d prefer to lose out on the filling, as it’s less dangerous than being in a canoe without a way to steer!)

What’s the CX buzz this week? (12th August, 2015)

​We know it may seem that we are suffering from Micah Solomon obsession with not just one, but two great pieces from him and Forbes.com. But we are sure you will agree that they are both too good to pass up for this week’s CX Buzz. We help clarify an age-old argument, with the help of Paul Greenberg [ZDNet.com], on the true definitions of CRM, CE and CX. Enjoy!
icuc 2015 sponsorships

ICUC 2015 – Sponsorship Opportunities Still Available!

With ICUC 2015 less than 2 months away, we still have some excellent sponsorship opportunities available. Learn more about these below and contact us if you would like to become a premium sponsor of ICUC 2015! Platinum Sponsorships Tuesday Welcome Reception: Be an exclusive sponsor of the ICUC Welcome Reception, which kicks off the first evening with networking, hors...

CMO Perspectives (4th August, 2015)

​With an informative video from Forrester on assessing the current state of your CX, and a great piece from Gartner with 5 top tips to improve your CX innovation, this week’s CMO Perspectives will not disappoint when it comes to thought leadership in the customer service industry. Enjoy!​